Sales Team Lead | Sector educativo
Alcobendas, Madrid
From Hanbai accompany a group of online education with international presence in the recruitment of a Sales Team Lead to lead the day-to-day of its commercial team.
We are looking for someone who enjoys working close to the team: listening to calls, giving feedback, helping to overcome objections and maintaining motivation to reach objectives.
A person with commercial experience, the ability to develop others and the judgment to combine guidance and demand.
Your mission
Improve the conversion of opportunities into enrollments and build a team committed to its results, through present leadership and constant follow-up.
You will accompany the salespeople who advise potential students on high-value training programs, both by phone and through written channels.
What will your day-to-day be like?
- Lead the team from the room, with presence and availability to resolve doubts, detect blockers and support in commercial conversations.
- Listen to calls and review WhatsApp conversations, identifying improvements in the discourse, qualification, handling objections and closing.
- Provide practical, individualized feedback, with concrete actions to help each salesperson improve.
- Maintain the commercial rhythm, reviewing daily activity, open opportunities and forecasted closures.
- Track results, especially team conversion, using information available in the CRM.
- Organize daily operations, coordinating shifts, absences and coverage to ensure team support.
- Foster a healthy work environment, recognizing progress, encouraging collaboration and addressing difficulties clearly.
- Communicate to management the needs and improvement opportunities you detect in day-to-day work.
What we look for in you?
- Experience leading teams in telemarketing or inside sales B2C, with direct involvement in their activity and results.
- Solid commercial acumen and ability to help others improve their consultative selling and closes.
- Experience listening to calls, coaching and following up individually.
- Ability to motivate, give feedback and manage underperforming situations.
- A close, direct and constructive communication style.
- Results-oriented and proficient in using CRM and indicators to prioritize actions.
- Availability to work on-site in Alcobendas and support the team in the afternoon shift, with coverage until 21:00 as a reference and start time adjusted to the agreed schedule.
Also valued
- Experience in online education, training or admissions.
- Track record in high-ticket B2C consultative selling of services.
- Experience supervising sales by phone and WhatsApp.
- English level that allows you to listen to and evaluate sales conversations.
What will you find?
- A role with direct impact on the performance and development of the sales team.
- An environment that values initiative, closeness and execution capability.
- Centralized sales tools and information to facilitate monitoring.
- Fixed and variable compensation linked to the team's results.
- Growth opportunities based on your performance and the project's evolution.
- Primarily on-site work, with the possibility of remote work on Fridays and additional remote periods during Christmas, summer and Easter; conditions will be detailed during the process.
If you enjoy leading from proximity, helping your team sell better and celebrating results together, we want to meet you.
Apply and tell us how you have helped your team deliver its best version.