Are you an expert in boosting the performance of telemarketing teams?
At Medland Spain we help international clients find their new-build home on the Spanish coast. We are looking for a Telemarketing Director with an analytical mindset and leadership ability to manage a consolidated remote team of 20 people.
Your mission will not be to sell, but to make the top performers sell more.
Your responsibilities:
- Supervise and monitor the daily activity of a team of 20 teleoperators.
- Implement and audit a sales playbook to standardize messaging and quality.
- Optimize lead-to-visit conversion ratios (critical KPI).
- Analyze data in our own CRM to identify bottlenecks and opportunities.
Minimum requirements:
- Previous experience managing teams of at least 15-20 people in telemarketing environments.
- Native or bilingual level of English and Spanish. (If you speak Dutch, we want to meet you today).
- Strong leadership, empathy and authority to manage senior profiles.
What we offer:
- Very competitive salary
- 100% remote work with a solid and tech-enabled company structure.
Do you want to lead a TOP team? We look forward to meeting you!