CRM Specialist | Hanbai

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Job offer

CRM Specialist at Hanbai

Hybrid
Spain | Madrid

At Hanbai we keep growing and adding talent to our amazing team!!! We are selecting a top profile in RevOps who will be responsible for leading consulting projects, acting as the strategic lead of Revenue Operations for our clients.

They will work with the client and our internal team to define strategies, lead the implementation of processes and coordinate the technical/operational side of the projects.

🔑 Main responsibilities

  • RevOps Strategy:
  • Diagnose the client's marketing, sales and CS situation.
  • Design the RevOps roadmap: processes, funnel, KPIs and impact metrics.
  • Align teams and objectives across the entire revenue operation.

  • Project and client management:
  • Be the main point of contact with the client.
  • Plan and coordinate projects in an agile way.
  • Lead follow-up meetings and executive presentations.

  • Coordination with Specialists:
  • Translate strategy into clear technical requirements.
  • Ensure correct execution in CRMs, automations and reporting.
  • Validate deliverables and maintain process quality.

  • Analysis and reporting:
  • Define business KPIs with the client.
  • Prepare reports and results presentations.
  • Propose continuous improvements based on data.

  • Change management:
  • Support the client's teams in adopting new tools and processes.
  • Act as a facilitator between business, technology and organizational culture.

🧩 Requirements

  • 2-5 years of experience in CRM management, Revenue Operations, Sales Operations or Marketing Operations.
  • Background in consulting, digital transformation projects or commercial management.
  • Ability to coordinate multiple stakeholders.
  • Analytical profile focused on metrics.
  • Communication and consulting skills (ability to explain the complex in simple terms).
  • Intermediate/advanced English (desirable).

🌟 What we offer

  • Participate in challenging RevOps projects with growing companies.
  • Opportunity to grow in a boutique consulting firm in expansion.
  • Continuous training in RevOps methodology at Hanbai.
  • Remote work with collaborative dynamics.

👉 In short: we are looking for a strategic, consultative and results-oriented profile, capable of being a reference in client projects.

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