The Challenge: Balance administrative agility with excellence in service and commercial closure.
Murcia | On-site | Commercial & Operations Management of the Delegation
The Mission
At Covey, a national leader in rental solutions for industrial and commercial vehicles, we seek an Administrative/Commercial Officer to be the operational heart and the face of our Murcia delegation. ✨
Your mission will be essential to the business: to act as the balance between rigorous administrative management and commercial development. From phone and in-person attention to contract formalization and fleet control, you will ensure agile, close, and high-quality service to surpass the delegation's targets. 📈
Impact you will have
- Attention and Commercial Closure: You will assist and advise clients (in person and by phone), identifying their logistics needs, preparing attractive quotes, and closing reservations. 📞
- Document Management and Contracts: You will lead the end-to-end administrative management of rental contracts, openings, returns, and basic invoicing, ensuring internal processes compliance. 📝
- Fleet Control and Incidents: You will coordinate with workshop and operations for vehicle delivery and receipt, verify physical condition, and meticulously record any incident or claim. 🛠️
- Financial Health of the Delegation: You will assist in cash collection control, maintain the customer database, and proactively follow up and recover unpaid amounts. 💰
- Loyalty and Local Development: You will actively participate in local commercial actions to open new markets and retain the current portfolio of corporate and individual clients. 🎯
Who are we looking for?
- Experience: Minimum 1-2 years in customer service, sales, or administrative management. Experience in rent a car, renting, logistics, or official dealerships is highly valued. 🧠
- Multitasking and Dynamic Profile: Organized, methodical, and mentally structured, able to resolve operational and commercial incidents simultaneously without losing focus. 🦁
- Communication Skills: Excellent professional trato, customer service vocation, and natural teamwork ability. 🗣️
- Digital Proficiency: Fluent with office tools (Word, Excel) and prior experience reporting activity on CRM platforms (HubSpot or similar). 💻
- Requirements: FP in Administration, Commercial Management, or equivalent, and flexible schedule to adapt to center activity. ✍️
What we offer?
- Stability and Future: Stable contract in a solid company, growing across the national territory. 🏢
- High-Level Training: Initial and ongoing training in product, Covey procedures, and customer service excellence. 🔝
- Professional Development: Real opportunities for growth and internal promotion within our network of delegations. 🚀
- Safe Working Environment: Integration into a professional, dynamic team with an excellent working climate focused on service quality. 🤝