Account Manager | Kabilio

🚀 Account Manager | Kabilio

🌟 Join the revolution in accounting and tax management! 🌟

Do you want to be part of a real transformation in a key industry? Imagine a world where professional firms and SMEs leave behind manual and complex processes to adopt agile, intelligent, and automated solutions. We are building that future at Kabilio: an ecosystem where artificial intelligence and technology enable thousands of professionals to work better, faster, and with more impact.

We are a startup backed by international investors and led by founders with extensive experience in creating scalable products. Our goal is ambitious: to revolutionize accounting and tax management forever.

🎯 Why join us?

• Because we are building one of the next great startups in Spain.
• Because you will work with key clients, helping them transform their way of working and identifying new growth opportunities.
• Because you will be a strategic piece in the company's expansion.
• Because you will integrate into a dynamic, collaborative environment oriented towards continuous learning.

📋 What will you do in your day-to-day?

💼 Manage your portfolio of professional firms and SMEs, building solid and trustworthy relationships.

📈 Identify expansion opportunities within each account: adoption of new features, upselling, and cross-selling.

🤝 Be the key point of contact for each client, understanding their challenges and aligning our solutions with their business objectives.

🎯 Ensure customer success throughout the entire lifecycle: from onboarding to advanced adoption phase.

🚀 Coordinate product onboardings with the team and the client, ensuring that setup, connectors, and first steps are completed smoothly.

🔍 Analyze usage and activity data to anticipate risks, identify improvements, and propose strategic actions.

🧩 Work hand in hand with product, support, and sales to ensure a seamless experience and accelerate client activation and growth.

📊 Create account plans, measuring impact and results.

🛠 Manage critical incidents with strategic vision and clear communication.

🧩 What we are looking for in you:

🎯 Previous experience: 2–3 years in roles such as Account Manager, Customer Success Manager, consultative sales, or account management in SaaS environments.

📚 Highly valued experience in tax, accounting, or professional firm environments, or knowledge of the advisory ecosystem.

🗣 Impeccable communication: clarity, empathy, and ability to influence and guide strategic conversations.

💻 Tools: experience with CRM and pipeline management; interest in data analysis.

🔧 Business orientation: you are capable of finding opportunities, understanding needs, and translating them into growth.

🚀 Total proactivity: you anticipate, propose improvements, and take care of every detail of the client relationship.

🦎 Adaptability: you enjoy a startup environment where iteration is fast and there is always something new to build every day.

🎯 What do we offer?

• Permanent contract and full-time position.
• Competitive fixed salary + variable based on objectives. Option for phantom shares depending on the final package.
• Real professional growth in a startup with unicorn ambition.
• A motivated, close-knit team with a continuous learning mindset.
• Hybrid model: 3 days in the office (if you reside in Barcelona); otherwise, 100% remote mode.
• Flexible benefits through Cobee (transportation, meals, etc.).